bo11 Terms and Conditions

1. Introduction and Consent

Welcome to the bo11 platform. bo11 is an online gaming and entertainment service provider that offers slot games, cricket betting, live casino and other gaming features for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the bo11 website (bo11.cam) and all its associated services.

By creating an account, logging in or beginning to use any service on this platform, you are considered to have fully read, understood and agreed to these terms. If you do not agree with these terms, please do not use this platform.

bo11 reserves the right to change, amend or update these terms at any time. Changes will take effect as soon as they are published on the website. Users are advised to visit this page regularly.

2. Account Registration

To enjoy full access to the bo11 platform, you need to create a personal account. You must provide accurate and complete information during the registration process.

2.1 Registration Requirements

• Each person may create only one account. If a person holds more than one account, those accounts will be cancelled.
• The name, address, date of birth and contact information provided at registration must be true and accurate.
• It is the user's responsibility to keep their account password confidential. bo11 must be notified immediately of any unauthorised use of the account.
• Creating an account using a third party's identity is strictly prohibited.
• If account details change, bo11 must be notified in a timely manner.

2.2 Identity Verification (KYC)

bo11 may request a government-issued ID, passport or other document to verify a user's identity when necessary. This process helps ensure a secure environment and assists in preventing money laundering. Withdrawals may be placed on hold until KYC is completed.

3. Age Verification

The bo11 platform is for individuals aged 21 years or older only. Minors will not be permitted to use this platform.

• At the time of registration, the user must confirm that they are at least 21 years of age.
• bo11 may request valid proof of age at any time.
• If an account is created by providing a false age, that account and all its balances will be forfeited.
• Protecting minors from gaming is one of our top priorities.

Parents and guardians are requested to ensure that children and teenagers do not have access to this platform.

4. Deposits and Withdrawals

bo11 supports all popular payment methods in Bangladesh. All financial transactions are secured by SSL encryption.

4.1 Deposit Rules

• Minimum deposit amount: ৳500 per method.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits may take up to 5 minutes to be reflected in the account.
• Deposits may only be made using a payment method registered in your own name.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal request processing time: 10 to 45 minutes.
• KYC must be completed on the account before a withdrawal can be made.
• It is recommended to withdraw using the same method used for the deposit. Withdrawals to third-party accounts are not permitted.
• For deposits linked to a bonus, withdrawal may be restricted until wagering requirements are met.

4.3 Currency

All transactions on the bo11 platform are conducted in Bangladeshi Taka (BDT/৳). There is no facility for transactions in foreign currency.

5. Bonuses and Promotions

bo11 offers various bonuses and promotions for users from time to time. The key conditions of current offers are outlined below.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000.
• Wagering requirement: the total of the deposit and bonus must be wagered 20 times.
• The original bonus cannot be withdrawn before the wagering requirement is met.
• The welcome bonus applies only once per account.

5.2 General Bonus Rules

• Each bonus offer has its own validity period and conditions — please read the details before accepting an offer.
• If misuse or manipulation of a bonus is found, the account will be cancelled.
• Attempting to earn bonuses using multiple accounts is prohibited.
• bo11 reserves the right to change or cancel any bonus offer.

5.3 VIP Program

Regular players can join the bo11 VIP program. There are four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback increases as you move to a higher tier. Cashback details are listed separately on the cashback page.

6. Gaming Rules

All games on the bo11 platform are conducted in a fair and balanced environment. We work with world-class game providers to ensure fair play.

6.1 Gaming Environment

• All games run in real time and there is no possibility of game results being altered due to any technical issue.
• If the internet connection is lost, the result of any ongoing bet will be saved on the server and can be viewed once the connection is restored.
• In the event of any dispute related to a game, bo11's technical records will be considered the basis for the final decision.

6.2 Betting Limits

Each game has a set minimum and maximum bet amount, which is clearly displayed in the game interface. bo11 reserves the right to change betting limits for any user.

7. Prohibited Activities

Any of the activities listed below are strictly prohibited on the bo11 platform. Violating these prohibitions will result in the permanent closure of the account and the balance may be forfeited.

• Creating or operating multiple accounts.
• Placing artificial bets or manipulating outcomes to earn bonuses.
• Using software, bots or automated methods to gain an unfair advantage.
• Money laundering or using funds from illegal sources.
• Harassing other users or disrupting the fair environment of the platform.
• Using a third party's account or payment method.
• Attempting to interfere with the security or infrastructure of the platform.

8. Account Closure and Suspension

8.1 Closure by bo11

bo11 may suspend or permanently close an account for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or manipulation.
• Providing a false identity or false age.
• The account remaining inactive for an extended period.
• Legal or regulatory reasons.

8.2 Closure by the User

You may request the closure of your own account at any time via 24/7 live chat or support email. Any outstanding bonus conditions that have not been met at the time of account closure will be cancelled.

9. Privacy and Data Protection

bo11 places the highest importance on the privacy of users' personal information. Our detailed policy on data collection, storage and use can be found on our Privacy Policy page.

• Users' personal information is protected by SSL encryption.
• Personal information is not shared with third parties, however information may need to be provided to authorities under legal obligations.
• Statistical data may be collected for the purpose of monitoring gaming activity.

10. Limitation of Liability

bo11 does not accept any financial or legal responsibility for the following matters related to the use of the bo11 platform:

• Loss caused by internet connection disruption.
• Account information being leaked due to the user's own negligence.
• Delays or errors in third-party services (mobile banking, banks).
• Temporary service interruption due to unexpected technical errors or server outages.
• Personal financial loss arising from gaming.

bo11 always strives to provide the best service, however the service may temporarily be unavailable due to technical reasons. Users will be notified in advance in such situations where possible.

11. Responsible Gaming

bo11 believes that gaming is a form of entertainment — it is not a source of income. We encourage all our users to play responsibly.

• Do not bet beyond your means.
• Do not try to place more bets to recover gaming losses.
• Avoid gaming during times of personal or family difficulty.
• If you notice problematic behaviour, contact support to set limits on your account or to take a temporary break.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to Terms and Conditions and Miscellaneous

12.1 Notice of Changes

bo11 may update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

12.2 Applicable Law

These terms and conditions are governed by the laws of Bangladesh. In the event of any dispute, both parties will first attempt to resolve the matter through mutual discussion.

12.3 Contact

If you have any questions or comments about these terms and conditions, please contact us via our 24/7 live chat or by email:

[email protected]

If any part of these terms and conditions is unclear, please contact support before starting to play — our team is always ready to assist in Bengali.